The HOA and commercial community programs differ primarily in attendance and reporting. Each property needs a written coverage plan naming every pool and spa, the exact service days, the site tester and backup, and incident and closure responsibilities.

All programs include certified technician visits. Between-visit testing and site responsibilities follow your agreed coverage plan.

 

Included Care	Community Essential	Community Complete	Community Signature
Service days each week	3 agreed days	5 agreed days	All 7 days
Testing and routine balancing	Every visit	Every visit	Every visit
Skimming and accessible baskets	Every visit	Every visit	Every visit
Floor cleaning	As needed each visit	As needed each visit	As needed each visit
Accessible surface brushing	Across each service week	Across each service week	Across each service week
Reachable waterline	Weekly	Weekly	Weekly
On-site records and visit reports	Included	Included	Included
Monthly review	Record review	Condition summary	Condition review
Weekend and holiday coverage	Exact days in agreement	Exact days and holidays in agreement	Included daily coverage
Staffing backup	Named in coverage plan	Named in coverage plan	Planned staff-absence coverage
Facility testing handoff	Off days and between visits	Off days and between visits	Between visits and interruptions

Scope and Chemical Coverage: Routine sanitizer and pH/alkalinity adjustments are included unless the quote states another chemical arrangement. Extra waterbodies and additional work must be listed. A seven-day schedule provides daily visits; it does not provide continuous on-site supervision or lifeguards.

 

Services:
Residential Programs | HOA & Commercial Programs | Assessment & One-Time Care | Recovery & Cleanup